With over a decade of experience in human-centered design and UX research, I’m passionate about understanding user needs and creating meaningful solutions. From modernizing newborn screening processes to improving employee and customer experiences, I’ve worked on a wide range of projects that drive real impact. I love collaborating with teams, mentoring others in UX best practices, and using research to inform strategies that make products more intuitive and effective.
☎️ 615.762.6061
🗺️ Golden, Colorado
Flexion, July 2024 - present
At present I’m working with a collaborative team of product managers, engineers and public health subject matter experts to modernize the newborn screening process. This work involves gaining a deeper understanding of the challenges healthcare and laboratory professionals encounter while performing these tests and identifying opportunities for the team to implement improvements that support their needs.
By applying a human-centered design approach, I have guided the team in uncovering the unmet needs of our users and stakeholders, contributed to the development of product roadmaps, and established clear metrics to measure the project's success.
Independent contractor*, September 2023 - present*
As an independent contractor specializing in user experience research, my role revolves around understanding users' needs and behaviors to enhance digital products and services. I collaborate closely with clients to define research objectives and tailor methodologies accordingly.
From conducting interviews and surveys to analyzing data and presenting actionable insights, I guide the design and development process to ensure a user-centric approach. My goal is to continuously iterate and improve the user experience by integrating feedback and staying updated on industry trends and best practices.